What Is a Shift Mismatch in Payroll Analysis, and How Do I Fix It?

A shift mismatch appears in Payroll Analysis when an employee paid by the hour clocked in and out mostly outside the shift assigned for that day. Because hourly pay follows the assigned shift, Trellis holds the payroll run until the schedule is corrected. A shift mismatch cannot be waived like a late or an absence.

1. In "Payroll Analysis," click the row tagged "FIX SHIFT" to see the date, the assigned shift, and the clock-in and clock-out times.
2. From the sidebar, click "Attendance" to expand the menu, then select "Shift Management."
3. Assign the employee the shift they actually worked for that date. If their hours vary from day to day, a flexible schedule pays the hours they clock.
4. Go back to "Payroll Analysis" and run the payroll again.

For the assigning steps, see Where can I assign a shift?